Staff COVID-19 Online Resources

As we transition to an online-only environment we are providing resources for the tools/technologies that will facilitate remote work. Please ensure that you have a working laptop/desktop computer with internet connectivity and antivirus protection.

Need help? Email us at 

Remote access to your office computer

  • A VPN client is needed to access your H drive content as well as any items on your office computer

  • Chicago-Kent has its own VPN client separate from Main campus

  • Instructions for VPN and remote desktop connection

  • Note: You do not need to use a VPN client to access Gmail, Google Meet, Google Drive or third party applications. 

Video conferencing technologies

  • Google Meet: 

    • Meet offers video conferencing/phone conferencing with the ability to record meetings.

    • It is built into Google Apps for Chicago-Kent and works seamlessly with Google Calendar.

    • Google Meet can be used audio-only (if your computer does not have a webcam but has a microphone). We are trying to obtain webcams for faculty who don’t have them.

    • Currently, 250 users can participate in a meeting.

    • You can host one-on-one meetings or meetings with your entire class.

    • Instructions

  • Skype for Business:

    • Chicago-Kent has licenses for Faculty and Students which you can use for one on one meetings. 

  • Zoom:

    • The university does not have a license for Zoom, University IT has been working with Zoom however we have no updates on licenses. 

  • We encourage the use of Google Meets for synchronous meetings.

Team Projects/Collaboration

  • There are many tools available for collaboration through the Google Suite apps to which all members of the Illinois Tech community have access.
    • Google Drive - This app stores your documents and more, allowing you to invite other users to view, download, and/or collaborate on any of the files you designate.   
    • Google Docs - If you want group input on a document, you can use Google Docs and determine who on your team will have different privileges, such as editing or viewing.
    • Google Sheets -  This app allows users to create and format spreadsheets, charts, graphs, and pivot tables online.  It is akin to Microsoft Excel spreadsheets, but unlike Excel, with Google Sheets you can work on a spreadsheet, for example, simultaneously with other users.  This app is compatible with Microsoft Excel file formats.
    • Google Slides - This is a presentation program that allows users to create and edit presentations online, collaborating with other users in real-time.  You can imbed videos or animation, too.  Users can access revision history to see prior versions of the same presentation, sorted by date and who made the change.  The app is compatible with Microsoft PowerPoint file formats. 
    • Google Forms - This is a survey administration app that features all of the collaboration and sharing features found in Google Docs, Google Sheets, and Google Slides.  You can collect information from users through a targeted survey, poll, or quiz that you can personalize to your audience using photos, logos, or one of the existing curated themes.  Your audience's responses are then automatically collected and populated in real time into a Google Sheet that includes charts, saving you time and effort.
    • Google Chat: Create a small group with your team to chat and communicate (You will need to login to your Chicago-Kent Google Apps account)

Recording videos to share with students. 

  • Panopto: 

    • Panopto can be used to record  videos. It can be used for audio/video or audio-only type videos

    • Login site: use KentlawADFS sign in and log in  with your portal username and password

    • All recordings will be deleted upon completion of the term.

    • Please contact the helpdesk should you need assistance with this tool.


  • Helpdesk: The helpdesk is now working remote will be providing support from 8:30am - 5pm every weekday. 

    • Email support: Email us at

      • Please be extremely specific regarding what you need so that we can appropriately assign the correct support staff.

    • Remote support: IT uses a software application called Bomgar to connect to your computer to troubleshoot. A staff member will contact you prior to initiating a remote support session.

This is just the start of the resources we plan to provide you.  We’ll add others as we learn about new tools, questions arise, or any part of the situation changes.