ITS Technical Help

To assure your experience at IIT Chicago-Kent College of Law is a positive one, the Information Technology Services department is available to assist you with your computer and technical questions and concerns. You can reach a member of our staff by calling (312) 906-5300 (6-5300 using house phones) or sending an email to helpdesk@kentlaw.iit.edu. We are located in Suite 540 if you would like to stop by our offices.

Getting started with Chicago-Kent resources

Laptop configurations

Email

To access your Chicago-Kent email, use the following procedures:

  1. Open any web browser (IE, Safari, Firefox, Chrome) and log onto my.iit.edu.
  2. Click on the Google Apps for Chicago-Kent icon to access email.

You may also access email from your mobile device.  Use the following links to configure your device to access email.

ITS does not support any other mail client for connecting to Google Apps.

 

Exam Information

  • Please visit our Exams page for information about using SofTest.

Services Offered

  • Computer reformat
  • General technical support
  • Laptop configuration
  • Laptop loans
  • Installation of new hardware
  • Installation of Symantec Endpoint Protection
  • Mac adapter loan
  • New employee account request
  • New employee computer request
  • Sale of Microsoft Office CDs
  • Tablet loan (faculty and staff only)
  • Technical training
  • Virus/malware removal

Student Printing/scanning page

Printing in Chrome and Firefox

Supported Systems

Viewing Recorded classes

Wireless Information

  • eduroam
  • IIT-Secure network
  • IIT-Connect network
  • DTC-Event network
  • Xpressconnect Instructions for IIT-Secure

The Help Desk hours are below. Please stop by Room 540 during these times for technical assistance.