Self-Help Web Center

The Self-Help Web Center (SHWC) is a student-run help desk located on the 6th floor of the Circuit Court of Cook County at the Richard J. Daley Center. The SHWC is designed to serve as a starting point for litigants who must navigate an unfamiliar and complex court system on their own.

The SHWC has computer workstations that provide self-represented litigants of all technical skill levels access to user-friendly legal information from Illinois Legal Aid Online (ILAO). ILAO provides information about various legal issues and the court's procedural requirements. Student volunteers from Chicago-Kent are available to help self-represented litigants use the computers and answer questions about forms and the court. 

The SHWC is open based on volunteer availability. Please visit the help desk to see the latest version of the schedule. 

Please note that the SHWC does not provide legal advice or representation. For information about a potential consultation with an attorney, please visit the page for the C-K Law Group: The Law Offices of Chicago-Kent, the law school's clinic. 

SHWC Services

  • Using Illinois Legal Aid Online (ILAO)

  • Document assembly with A2J Guided Interviews®

  • Looking up case information

  • Finding representation

  • Answering general questions

Volunteers

Law students gain valuable real-life experience at the SHWC, which promotes public interest law and pro bono work. The volunteer effort at the SHWC teaches students early in their legal careers the value of using their skills to provide assistance to indigent people. The hours accumulated by each volunteer can be applied to the Chicago-Kent Certificate of Service, which is awarded to law students who complete 50 hours or more of community service. 

For more information on volunteering at the SHWC, email shwc@kentlaw.iit.edu.